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Category Archives: Inmate Communication Tech

Keeping in mind that we already use Securus to talk over the video phone, we also had an issue where my cousin believed that she could not report something that was happening in the jail because of the danger it would pose to her. She wanted me to submit the report of what she saw, but she had no idea how I would do that. I actually stumbled on the ConnectUs system on the Securus website, and I found out that it was possible to submit the forms on their website.

I had already taken down all the information for the incident on our video call, and I used it to fill out the form for my cousin. She told me a lot of things that needed to go on the form, and I made sure that the grievance got submitted in an anonymous way on the site. I was really thankful because I would have given myself away had I been asking around about what to do, but it was right there for me to use on their website.

I had no idea that there were so many forms that you could use at a jail, and I did not know that they could be submitted from outside the jail. I got the form submitted online, and it was not attached to me at all. I actually met someone in a support group who had family in the same jail, and I told her about the Connect US system, too. I think there are a lot of people who do not know about the Securus site, and they need to know for the future. We can all keep our loved ones safe, and we still get to talk to them using Securus and their ConnectUs system for prison forms.


Securus Technologies just reached a record as they company and its employees giving $345,763 to the 2015 United Way Campaign. In 2008, the company’s donations totaled around $33,000, but thanks to a winning campaign, they have managed to increase that ten times over. This whopping donation amount also earned the company a few records including highest level of annual Securus Associates contributors, greatest percent increase above annual goal, greatest number of leadership givers, and greatest number of associates giving.

Securus Technologies is a company based in Dallas, Texas. The company serves over 3,400 corrections agencies, public safety agencies, and law enforcement agencies as well as over 1,200,000 inmates currently incarcerated in North America. Securus Technologies is the leader and manufacturer of the video visitation mobile app which allows families to visit with loved ones who are incarcerated by chatting through the app on their smartphone or tablet. The app is free, but allows families to stay in contact with loved ones so they don’t miss special moments in life like birthdays, holidays, or special moments of achievement. 

Securus is also a key manufacturer in software that connects cities, law enforcement agencies, and more to connect together and share, visualize, store, and collect information. The data they share and collect can be critical information for emergency response dispatchers, public safety, and law enforcement working cases. 

Securus Technologies also creates and sells inmate communication monitoring programs that aid in GPS and RF-based reporting services that include supervision, location, and movement tracking of both adults and juveniles to help keep the community safe. 
Information about the company was found and can be viewed here: https://securustech.net/